EIS PERKESO Malaysia: How do I claim the EIS benefits? (Part 3 of 3)

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You’ve finally reached the final segment of our 3-part series on EIS PERKESO Malaysia. If you’re an employee who wants to know how to claim EIS benefits such as the Job Search Allowance (JSA), this article is for you. If you’re an employer, you may want to skip this article, and read these ones instead: EIS PERKESO Malaysia: What is the Employment Insurance System? (Part 1 of 3) and EIS PERKESO Malaysia: How to calculate the EIS contribution? (Part 2 of 3)

A quick recap: Who is covered under the Employment Insurance System (EIS)?

Every employee in the private sector who is a Malaysian citizen or permanent resident aged between 18 to 60 years old qualifies for EIS. 

You are not covered if you belong to any of these categories: domestic workers, self-employed, civil servants, and workers in local authorities and statutory bodies. In addition, workers aged 57 and above who have never paid contributions before that age are also exempted. 

A simple way to remember is this: EIS falls under the same category as SOCSO in terms of eligibility of contribution. This means whoever is eligible to contribute to SOCSO is also eligible to contribute to EIS.

I just got laid off. How can EIS help me? 

We’re terribly sorry to hear that. This is where EIS acts as a silver lining. If you have been making EIS contributions monthly, you should have been automatically enrolled into the EIS system. 

Now that you have lost your job, you can claim two types of benefits for up to 6 months – namely, 1) monetary benefits and 2) job search assistance. Read on to find out more about each type.

EIS benefits – what are the monetary benefits?

There are 5 main categories of monetary benefits. They are:

Payment Frequency
Payment Terms
Job Search Allowance (JSA) A financial allowance for those who have lost their one and only job. Paid monthly for 3 to 6 months (depending on eligibility) See how much you can claim and for how long here. In order to receive a continued monthly allowance after the 1st month, you are required to prove that you are actively seeking jobs every month (but unsuccessfully).
Reduced Income Allowance (RIA) A financial allowance for those who hold more than one job, and have lost at least one, but not all, of their jobs. Paid in a lump sum Payment rates and duration are the same as that of JSA. The only difference is that payment is received in a lump sum.
Early Re-employment Allowance (ERA)  A financial incentive for those who manage to find a job and return to work when they are still receiving their JSA allowance. Paid in a lump sum The payment amount is 25% of the remaining balance of your JSA.You will need to be a current JSA recipient, and show proof of successful re-employment.
Training Allowance (TA)  A financial incentive paid for training recipients, to encourage them to attend all of their training sessions. Paid monthly for 3 to 6 months (depending on eligibility) The payment amount is at a rate of RM10 (minimum) to RM20 (maximum) per training day, based on your Monthly Assumed Wages. You will need to show proof that you have attended all training sessions.
Training Fee (TF)  Free vocational training of up to 6 months for successful applicants. Payment is made directly to the training service providers.  A maximum amount of RM4000 in training fees are borne entirely by PERKESO EIS/SOCSO, you do not need to pay anything. 

EIS benefits – what are the job search assistance benefits?

Now that we’ve covered the monetary benefits, let’s review what the job search assistance benefits consist of. There are mainly two:

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Re-Employment Placement Program Receive one-on-one support from a SOCSO Employment Services Officer
Career Counseling  Receive career advice and emotional support in job search efforts (i.e. identification of skills gap, etc) 

If you have just graduated, EIS has recently launched a special Graduate Empowerment Program (GEP). Graduates in their last semester of study may visit EIS Employment Services to receive assistance with job placement; this comes in the form of skills assessment, career counselling, interview workshops, and vocational training etc.

Can I apply for multiple EIS benefits at the same time?

Of course you can. It depends on what you are eligible for. Most people would be able to claim 2-4 categories of benefits. 

E.g. While receiving monthly payments from the  Job Search Allowance (JSA), you can also apply for Training Fee (TF) and Training Allowance (TA) to help you upskill and land a job. If you successfully land a job,  you may be eligible for the Early Re-Employment Allowance (ERA). 

I’m interested in taking up a training course. Where do I find one?

You may check out this list of courses offered. From there, you may apply for a course. If you are a training provider that wants to offer your services, you may also click on the same link above to register your company.

How do I start claiming EIS benefits?

You are advised to apply for the benefits via the EIS Portal or go to the nearest SOCSO branch or office (throughout the country including Sabah and Sarawak). If you encounter issues logging in or have no way of visiting a physical office, you may also contact customer service at 1300-22-800.

Is there a deadline for claiming EIS benefits? 

Yes, you must claim your benefits within 60 days from the date of loss of employment.

In addition, you need to meet the Contributions Qualifying Conditions (CQC) (i.e. must have paid contributions to EIS PERKESO for a minimum number of months within a specified period). 

What documents should I get ready before applying for EIS benefits? 

Before meeting with the SOCSO officer, you will need to prepare and bring along the original copy of these documents. For online applications, you may need to scan the following documents that you own.

  1. NRIC
  2. Termination letter (including VSS, MSS, or similar schemes)
  3. Payslips (6 months worth, before you lost your job) 
  4. Bank account details 

Supporting documents: 

  1. A relevant police report (e.g. sexual harassment, threats to family, blackmail, etc)
  2. A document that proves you received instructions to perform dangerous duties that are not within your job scope (e.g. a formal email, a recording of a conversation, text messages, etc)
  3. Other supporting documents that prove your retrenchment/inability to continue your work at the previous workplace

I’ve already submitted my application as an insured person or dependent. How do I check my status online?

If you are an insured person, you may check your status by logging into your account on the EIS portal. 

If you are a dependent, you may check your status by keying in your NRIC and EOT Case ID on this page

Will I be notified when my application is approved?

Yes. You should be notified via email (if you have provided an email address) or by post. You can also check the status of your application online as mentioned above

Thanks, but it’s a lot of information to digest. Could you provide a quick and simple breakdown of what I should do right away as I have lost my job?

Sure. So here’s what you need to do. 

  1. Make sure that you are still within 60 days of your loss of employment (i.e. the day you lost your job/got terminated).
  2. Register at the EIS Portal and complete your application with the necessary documents (NRIC, Termination Letter, Payslips, Bank Account Details).
  3. Wait for the result of your application either that will be sent via email, post, or simply log in to the portal to check.
  4. Once your application is approved, complete and submit the Re-Employment Placement Form. 
  5. If successful, you’ll later receive a first-month allowance amounting to 80% of your Monthly Assumed Wage (from JSA), credited into your bank account. 

We’ve come to the end of the 3-part series on EIS PERKESO Malaysia. I hope this article, as well as the previous ones, EIS PERKESO Malaysia: What is the Employment Insurance System? (Part 1 of 3) and EIS PERKESO Malaysia: How to calculate the EIS contribution? (Part 2 of 3), have helped to shed some light on what EIS is all about.

Even though EIS is not meant to replace your income entirely, it sure helps in providing some financial relief. In times like these, a little goes a long way. Don’t give up in finding that next job, stay curious, and I wish you all the best.

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